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Booking Conditions

Villa Rentals in Ibiza | La Casa Ibicenca

Subject

These conditions govern bookings managed by La Casa Ibicenca, hereinafter “the Agency,” for tourist rentals of properties duly registered with the Consell Insular d’Eivissa in accordance with current regulations (Law 8/2012 on Tourism of the Balearic Islands and supplementary regulations).

Booking Procedure

The booking will be considered confirmed once the client has received written confirmation from the Agency and has paid the corresponding deposit.

All bookings are subject to availability and the express acceptance of these conditions.

Payment and Deposit

To formalize the booking, a deposit equal to 50% of the total rental amount is required.

The balance must be paid 30 days before the arrival date or as agreed with the Agency. Payments can be made via bank transfer or secure online payment system.

Security Deposit

Upon arrival, the client is required to pay a security deposit ranging from €1,000 to €5,000, depending on the rented villa.

The deposit will be refunded within 7-10 days after check-out, following verification of the accommodation’s condition.

Cancellations and Modifications

Cancellations more than 30 days in advance

Cancellation fees will be equal to 50% of the total rental price.

Cancellations less than 30 days in advance

Cancellation fees will be equal to 100% of the rental price.

No-show or early departure

The client will forfeit all amounts paid.

Force Majeure

In case of force majeure or official travel restrictions, the Agency may offer date changes or a voucher of equal value.

Stay, Arrival, and Departure

Check-in

From 3:00 PM

Check-out

By 11:00 AM

Any changes must be approved by the Agency.

The client is required to present valid identification for all guests, as required by traveler registration regulations.

Rules of Use

The accommodation is intended exclusively for tourist and vacation purposes.

The following are prohibited:

  • Exceeding the maximum allowed number of occupants.
  • Organizing parties or events without authorization.
  • Engaging in disruptive or illegal activities.

Failure to comply with these rules may result in immediate termination of the contract without refund.

Cleaning and Maintenance

The accommodation is provided clean and in perfect condition.

The client agrees to maintain it in good condition and return it reasonably clean. The final cleaning is included in the price.

Liability

The Agency acts as an intermediary between the owner and the client.

It is not responsible for events beyond its control (utility interruptions, nearby construction, weather conditions, force majeure).

The client is responsible for any damages caused during the stay.

Data Protection

Personal data will be processed in accordance with the GDPR and current Spanish regulations, solely for managing the booking and legal obligations.

Legislation and Jurisdiction

These conditions are governed by Spanish and regional legislation of the Balearic Islands.

For any disputes, the competent jurisdiction is that of the Courts of Ibiza, unless otherwise provided by consumer protection regulations.

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